FAQ

Does the hotel provide free WiFi?

Premium high-speed internet access for all devices is included in The Moderne Hotel Residence Fee
 
We provide complimentary WiFi throughout the entire building’s public spaces

Do you have a fitness center?

Unlimited use of the Ameritania Hotel at Times Square’s Fitness Center is included in The Moderne Hotel Residence Fee
 
We do not have a fitness center on the premises. However all Moderne Guests have access to the 24 hour fitness center at Ameritania Hotel at Times Square

Do you have a business center?

We do not have a business center.

Ground Transportation Anywhere in NYC

For Ground Transportation assistance please contact our Guest Services team CustomerService@ModerneHotelNYC.com
 
Popular Ride Hailing & Ride Sharing Apps

UBER iOS

UBER Android
 
NYC TAXI iOS

NYC TAXI Android
 
LYFT

Do you have on-site parking?

Parking Near The Moderne Hotel

300 West 55th Street

Billing Questions? Reservation Questions?

Please Email CustomerService@ModerneHotelNYC.com

or Call +1(212) 397-6767 for all Reservation & Billing Questions, Requests, Needs.

Do you offer an in-room safe for guests?

All of our guest rooms are equipped with an in-room safe for your convenience.

Is the hotel room equipped with a mini-fridge?

All of our guest rooms are equipped with fully stocked private bar (charged based on consumption). Per request and availability, we can send up an extra fridge.

Do you offer a complimentary coffee and tea?

Complimentary coffee and tea is available in our 2nd floor guest lounge 24 hours a day

Do you have a restaurant on site? Room Service?

Room Service is available through Times Square Diner & Grill

Can I store my luggage with the hotel upon check out? Is there a fee?

Registered hotel guests can store luggage with us without a fee.

What is the minimum age to stay in your hotel?

At least one occupant of the room needs be 21 years or older with a valid ID and credit card.

Residence Fee $19.95 +tax

Applied per Night/per Room & Includes

Premium high-speed internet access for all devices
Unlimited use of the Ameritania Hotel at Times Square’s fitness center
• Unlimited local phone calls
• Complimentary coffee & tea
• Complimentary daily afternoon snack & refreshment 4:00 PM – 6:00 PM
• 2 complimentary Fiji waters daily
• 10% off at Natsumi NYC
• Daily access to 6,000 digital domestic & international newspapers
• Luggage storage (same day) upon arrival and post checkout
• Complimentary holding of guest packages delivered up to 48-Hours prior to arrival