FAQ

Does the hotel provide free Wi-Fi?

We provide complimentary Wi-Fi throughout the entire buildings public space

Do you have a fitness center? What kind equipment do you have? What are the hours?

We have a complimentary fitness center at our sister property the Ameritania available 24 hours. Fitness center is equipped with free weights stations, cardio stations (treadmill & elliptical) and multipurpose station for weight lifting

Do you have a business center?

We do not have a business center on site. Guests are welcome to have any documents printed by emailing them to the front desk staff at FrontOffice@ModerneHotelNYC.com

Do you offer free shuttle services from the airport?

We do not offer free shuttle services. For Town Car Assistance please reach out to our front desk team FrontOffice@ModerneHotelNYC.com

Approximate Pricing for TLC Yellow Taxis

LGA $50

EWR $90-$100

JFK $65-$70

Do you have on-site parking? Do you offer a valet parking? What is the price?

Self Parking:

$30 regular sized cars – $40 oversized cars (24hours, no in & out privileges)
Location 1745 Broadway (55th Street between Broadway and 8th Ave next door to hotel)

I booked through an online travel agent website not the hotel website and I need to make a change to my reservation. How do I do this?

You would need to reach out to the source directly  (e.g. booking.com or expedia.com)

Who can I email to request a copy of my bill from my recent stay?

Do you offer an in-room safe for guests?

All of our guest rooms are equipped with an in-room safe for your convenience.

Is the hotel room equipped with a mini-fridge?

All of our guest rooms are equipped with fully stocked private bar (charged based on consumption). Per request and availability, we can send up an extra fridge.

Do you offer a complimentary morning coffee and tea?

We offer complimentary coffee and tea located at our 2nd floor guest lounge available 24/7

Do you have a restaurant on site? Room Service? Bar?

No bar or restaurant on site.
Room Service is available through an outsourced diner (Times Square Diner)

What is the price for your breakfast?

We do not serve breakfast but provide coffee/tea and fruit in our 2nd floor guest lounge between 7am-10am

Can I store my luggage with the hotel upon check out? Is there a fee?

Registered hotel guests can store luggage with us without a fee.

Is your hotel affiliated with any airlines for mileage points?

We do not have a loyalty program established as we are an independent lifestyle hotel. However, we monitor our repeat and corporate clients where we offer complimentary upgrades and courtesy early check in / late check out (based on business demand).

How can I confirm my reservation?

You can contact us directly at +1(212) 397-6767 and provide the front desk staff with your reservation information.

How can I modify my existing reservation?

For Non Hotel Website Bookings You would need to contact the booking source directly
For Hotel Direct Bookings Call the hotel directly at 212-397-6767

How can cancel my existing reservation?

For Non Hotel Website Bookings  You would need to contact the booking source directly.
For Hotel Direct Bookings Please call the hotel directly at 212-397-6767 and/or email.

What is the minimum age to stay in your hotel?

At least one occupant of the room needs be 21 years or older with a valid ID and credit card.